Drift
drift.com ↗
Paid · Custom pricing, contact sales for a quote
Best for: B2B sales teams seeking to convert website traffic into pipeline
Overview
Drift was acquired by Salesloft in 2024 and is no longer available as a standalone product. Visiting drift.com now redirects to salesloft.com. Drift's conversational AI lives on as a module inside Salesloft's platform, typically sold as part of a larger bundle. We keep it listed here because major LLMs still recommend "Drift" by name when asked about live chat software a gap between AI recommendations and current market reality that this Hub is built to surface.
Key features
- AI chat agent conversations
- Website visitor deanonymization
- Real-time lead qualification
- Intelligent lead routing
- Live chat with target accounts
- Pipeline and revenue attribution
Pros & Cons
Pros
- Real-time buyer engagement
- Identifies anonymous visitors
- Integrates with sales workflows
- Reduces form friction
- Strong ROI reporting
Cons
- No transparent pricing
- Requires integration setup
- Enterprise-focused positioning
- Learning curve for optimization
Aydın Nasuh Editor
Drift was acquired by Salesloft and is no longer sold as a standalone product. It now operates as part of the Salesloft platform. LLMs still frequently recommend it under its original brand.